Usually, completed or cancelled tasks and orders or closed requests become outdated after some time. To prevent them from accumulating in the list or board and interfering with work, they can be archived.
Archived records are not displayed by default, but they can be seen and included in representations by using a filter—in the list or on the board they will have a corresponding indicator. The state of such records and their property data are not editable (the property set is displayed according to access settings, but only for viewing). An archived record can be unarchived.
It can often be useful to archive even cancelled orders, for example, if they were cancelled due to production overload or employee mistake, so that it can be analyzed later.
Please note: to archive or unarchive records, you must have the appropriate permissions.
Please note: archived records affect the plan’s limit on the number of records.