Without a system—it’s the same thing every day
The client messaged on Viber, the manager called, the HOA sent an email. Who actually took the job?
“Hikvision or Dahua? How many DVR channels? Which Ajax hub model?” It’s all in the head of the guy who installed it 3 years ago.
The service contract is up. No one offered a renewal. The client forgot—and the contract quietly expired.
The client panics: “The cameras didn’t record.” Who installed them? When was the last check? Without site history, you’re flying blind.
CRM—clients and tickets under control
Client database with contacts and work history
Offices, warehouses, stores, HOAs, medical facilities—all your data stays yours and is always at hand.
All tickets—on one board
Installation, maintenance, repair, diagnostics—all by stage. You see what’s urgent, what’s scheduled, who’s working on what, and what’s waiting on equipment.
Site visit calendar and reminders
Installations, scheduled maintenance, emergency visits—all in the calendar with automatic notifications. Your team won’t miss a thing.
Sales funnel
The full picture of your sales: how many clients are at each stage and which managers close more deals.
Engineer and installer on-site—all the info on their phone
All sites on a map
Exact location of each visit, a convenient route between them, and client contacts—right on the team’s phone.
Project, equipment, and visit history—right in the ticket
What’s installed on-site, when it was set up, what was fixed last time, who the engineer was. The engineer sees the full picture before they even step inside.
“Before” and “after” photos, work completion report
The engineer and installer take photos of the state before and after, attach the report—all goes straight into the ticket. The client sees what was done, you have proof.
Client equipment and work cycle—from project to completion
Maintenance schedule—automatic reminders
The system shows when the next scheduled maintenance is due for each site. Clients with service contracts aren’t lost, no date gets missed.
A passport for every camera, sensor, and recorder
Model, serial number, installation date, location, photos. The engineer knows everything installed on-site before they even head out.
Equipment suppliers and monitoring stations
A database of subcontractors and suppliers with contacts and terms. Each one linked to a ticket—delivery deadlines, quality, and payments under control.
Quick start, no hard learning
