App for HVAC service

Clients, requests, service history, and maintenance schedules—all in one place. Mobile app for staff.
App for HVAC service

Without a system—it’s the same thing every day

Orders scattered across messengers and minds
Orders scattered across messengers and minds

Some call, others message via Viber or Instagram. With 20 calls a day in summer—who’s going where tomorrow?

The engineer arrives but lacks the specs
The engineer arrives but lacks the specs

“Is it R32 or R410A refrigerant? When was the last recharge?” To avoid a second trip, we pack “everything just in case”.

Missed maintenance reminder, lost client
Missed maintenance reminder, lost client

You forgot the spring maintenance reminder—so the client called someone else. Now, the next install and repair go to them, too.

Client calls: “The AC isn’t cooling”
Client calls: “The AC isn’t cooling”

A warranty call in 35°C heat. Who installed it? When? The entire history lived in the head of an engineer who’s long gone.

CRM—clients and tickets under control

Client database with contacts and work history

Client database with contacts and work history

Private clients, offices, cafes, stores, medical facilities—all your data stays yours and is always at hand.

All tickets—on one board

All tickets—on one board

Installation, maintenance, repair, recharge, cleaning—all by stage. You see what’s urgent, what’s scheduled, who’s working on what, and what’s waiting on parts.

Site visit calendar and reminders

Site visit calendar and reminders

Installations, scheduled maintenance, urgent repairs—all in the calendar with automatic notifications. Your team won’t miss a thing.

Sales funnel

Sales funnel

The full picture of your sales: how many clients are at each stage and which managers close more deals.

Engineer on-site—all the info on their phone

All visits on a map

All visits on a map

Exact location of each site, a convenient route between them, and client contacts—right on the engineer’s phone.

Equipment and visit history—all in the ticket

Equipment and visit history—all in the ticket

What’s installed at the client’s site, when it was set up, what happened at the last service, what the previous engineer noted. The full picture before arriving on-site.

"Before" and "after" photos, work completion report

"Before" and "after" photos, work completion report

The engineer takes photos of the state before and after, attaches the report—all goes straight into the ticket. The client sees what was done, you have proof.

Parts and refrigerant suppliers at hand

Parts and refrigerant suppliers at hand

A supplier database with contacts and specializations—equipment, parts, refrigerant, rope-access teams. The engineer sees who to call, the manager sees who’s handling the delivery.

Every unit you install brings repeat business

Maintenance schedule—automatic reminders

Maintenance schedule—automatic reminders

The system shows whose seasonal service is due. Offer it to the client in spring—they’ll say "yes" before the heat wave arrives.

Model, refrigerant, serial number, installation date—all in the equipment card

Model, refrigerant, serial number, installation date—all in the equipment card

The engineer knows what AC is at the site, which refrigerant is in the system, when it was last recharged. They bring only the parts that are needed—no extra trips.

Gallery of completed jobs

Gallery of completed jobs

Photos after installations and services linked to each client. A handy way to show new clients your past work—especially complex installations and business solutions.

Everyone sees and edits only what they need

Managers see all tickets and clients. Service engineers see only their own visits with on-site equipment, previous work history, and photo reports. Prices and contracts stay hidden from engineers. No risk of anyone seeing or changing what they shouldn’t—whether on purpose or by accident.
Try now for free
Manager
Manager

Ready-made template for HVAC service

Start right away—and adjust to your needs as you go.

Step-by-step setup guide

1
Sign up
Click “Try for free” and create a workspace.
2
Invite your team
Review roles (positions) and invite your colleagues—managers, designers, installers.
3
Try it out
Enter your first orders and work with it for a few days.
4
Make it yours
Adjust the app to fit your needs—add fields, stages, or roles.

Quick start, no hard learning

A simple interface, accessible to everyone. Your team will master it in days—not months.

Oleksandr Maksymenko, Eleos-Ukraine
“We quickly adopted Tracy thanks to its broad functionality, flexible settings, and user-friendly interface, whereas other solutions turned out to be too complex and time-consuming to implement.”
Oleksandr Maksymenko
Eleos-Ukraine
Olesia Zhuravliova, GS-active online store
“After many attempts with spreadsheets and different CRMs, I finally found the solution with Tracy that fully covers my needs for managing product exchanges. The interface is convenient and intuitive—we got used to it in just 2–3 days. I’m so glad I found you 🫶”
Olesia Zhuravliova
GS-active online store
Andrii Puzanov, RBC-Ukraine
“We’ve been planning content for our YouTube channel in Tracy for almost half a year and are very satisfied with the results. The tool has helped us structure the team’s workflow, improve process efficiency, align topics faster, and keep tighter control over deadlines.”
Andrii Puzanov
RBC-Ukraine

Simple tariffs that differ
only in the amount of resources

There are no other limitations. Start with free and upgrade later when needed.

Free
$0 / month
up to 3 users
up to 250 records
up to 1 automation
up to 500 MB of storage
Small
$9 / month
up to 6 users
up to 1 000 records
up to 3 automations
up to 3 GB of storage
Medium
$49 / month
up to 12 users
up to 50 000 records
up to 6 automations
up to 100 GB of storage
Large
$99 / month
unlimited users
up to 1 000 000 records
up to 12 automations
up to 250 GB of storage
Try now for free

Easy to use on different devices

Tracy for browser

Have a question?

Drop us a message—we’ll gladly respond or set up an online call.

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